PROVIDING CONSENT

By using this website, you agree to accept the Privacy Policy and Terms and Conditions set out by The Collective DnB. If you do not agree to the terms covered in each, you should consider pointing your browser towards a different website.

Additionally, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to The Collective DnB collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

WITHDRAWING CONSENT

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].

IDENTIFIABLE INFORMATION

There are many aspects of the Site which can be viewed without providing personal information, however, to create an order or to access The Collective DnB customer support features, you will be required to submit personally identifiable information. This may include, but is not limited to:

• billing / postal address
• date of birth
• email address
• full name
• gender
• phone number

NON-IDENTIFIABLE INFORMATION

With the intent of gauging visitor traffic, trends and delivering personalized content to you while you are on this Site, our servers may automatically collect non-identifiable information from your browsing session. This may include, but is not limited to:

• browser type
• IP address
• website usage statistics
• webpage visited prior to ours

We do not, and will not, sell any of your personal data to any third party. We’ve got your back!

The Collective DnB may use your information for a variety of different purposes such as processing orders, email/SMS marketing, trend analysis and to comply with relevant laws or regulations. Data is mostly handled in an aggregated, anonymized manner.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

The Collective DnB reserves the right to disclose your personal information if required by law or if you violate the Terms and Conditions.

THIRD PARTY SERVICES

We may occasionally hire other companies to provide services on our behalf. Said services may include, but not limited to; handling customer support enquiries, processing transactions or freight shipping. Wherever possible, external companies are kept in the ‘need to know’ and are only permitted to obtain the personal information they need to deliver the service. The Collective DnB takes reasonable steps to ensure these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Certain third-party service providers, such as payment gateways (PayPal, Stripe etc), suppliers, and other payment transaction processors have their own privacy policies surrounding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave this Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.

ENCRYPTION

To protect your personal information, we take extra precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

EXTERNAL LINKS

When you click on certain links within our Site, they may direct you away from the The Collective DnB domain. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Be vigilant when it comes to your online security.

…YUM?

The Collective DnB use cookies as a tool to gather various statistics, track behavioural patterns, manage preferences and to enable miscellaneous features. Ultimately this information helps us to provide you with a better online experience tailored to your needs. While most browsers accept cookies by default, you do have the option to opt out.

The following four types of cookies may be utilized by The Collective DnB:

• [Site Functionality Cookies] – allows site navigation and features such as “Add to Cart” and “Wishlist”.
• [Site Analytics Cookies] – allows us to track customer behaviour and interactions with the Site.
• [Customer Preference Cookies] – allows us to remember your preferences (ie, location or language etc).
• [Targeting Cookies] – used to deliver ads relevant to you or your interests.